Question 1

What is Helose?

Accepted Answer

Helose is healthcare iMessage. We set up your clinic branded contact card. Habit runs check-ins and reorder texts so patients stay on the treatment plan. DIY iMessage is the same ranch for clinics that want to drive their own sends. Helose Ltd., Denver, CO.

Question 2

Do patients need to install an app?

Accepted Answer

No. Patients reply by iMessage or SMS on the phone they already use. No app to install.

Question 3

Which clinics use Helose?

Accepted Answer

Functional and integrative medicine, weight-loss and GLP-1, mental health, dermatology, surgery, and related specialties where care continues between visits.

Question 4

How do patients reorder through Helose?

Accepted Answer

When a patient is running low, Habit sends a reorder text with a link to your clinic store. Your team fulfills. Payment stays with the clinic. Helose does not take the money.

Question 5

Who uses Helose day to day?

Accepted Answer

Clinic owners, coordinators, and clinicians: they approve the Habit playbook once, step in for exceptions, and watch replies and reorders in the clinic app.

Question 6

Does Helose replace our EHR?

Accepted Answer

No. Helose is not an EHR. Your chart stays the system of record. Habit adds between-visit iMessage follow-through and reorders alongside the workflow you already run.

Question 7

Is Helose HIPAA compliant?

Accepted Answer

Helose runs a HIPAA security program and signs a Business Associate Agreement before PHI-touching workflows run. Apple does not sign a BAA. See helose.com/trust for the published posture.

Helping patients
reach their goals.

Patient engagement driven through Habit

Your protocol

Help every patient
reach their potential.

Helping patientsreach their goals.stay consistent.

Patient engagement driven through Habit

Help every patientreach their potential.

Helping patients
reach their goals.

Help every patient
reach their potential.